Contact

2 Marlborough Rd, West Hempstead, NY 11552

We're open Monday – Friday, 9:30 a.m. – 5:30 p.m. EST

Call us at 1-888-271-0647 or email ed@acradiocom.com

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Free Shipping on all orders over $1000. Shipping charges under $1000 will be calculated based on shipping to address and weight of packaged goods.

Which payment methods are accepted in the Online Shop?

ACRadiocom accepts all major Credit Cards for your convenience.

How long will delivery take?

ACRadiocom's processing time is 3-5 business days if item is in stock. A team member will contact you to let you know if extra time is needed to process your order. Once item is prepared and shipped you will receive your package according to shipping method chosen for delivery. ACRadiocom is not responsible for any delays caused by the shipper.

How secure is shopping in the Online Shop? Is my data protected?

We take your security and privacy very seriously, ensuring your details stay safe and private. We never store your full credit card information on our servers, and we comply with relevant data protection regulations. Additionally, our platform undergoes regular security audits to guard against vulnerabilities and unauthorized access. You can shop with confidence knowing your data is protected every step of the way.

What exactly happens after ordering?

Our ACRadiocom team receives the order as it is received and begins processing and preparing for shipment.

Do I receive an invoice for my order?

Yes. You will receive a copy of the invoice as well as a paid receipt. If anything else is required by you, please do not hesitate to contact us and we can assist you.